Requirement
understanding.
Objective
To establish a comprehensive, documented understanding of the client's workforce requirements, functional priorities, and organisational context. This foundational stage shapes every subsequent activity and is therefore approached with deliberate methodological care.
A formal requirement specification document, jointly authored with the client, encompassing role profiles, volume, timelines, statutory constraints, and defined success criteria.
Principal activities
- Structured intake consultation with the client's HR and operational leadership to articulate role specifications and volume requirements.
- Organisational review of reporting structures, functional dependencies, and prevailing workforce composition.
- Criterion documentation covering statutory qualifications, technical competencies, and behavioural expectations.
- Engagement scoping — definition of timelines, deliverable milestones, and measurable success metrics.